Carnival Cruise Line has updated its reservation and cancellation policy for customers who wish to postpone their cruise due to COVID-19.
Carnival Cruise Line’s new policy updates provide options and flexibility if you wish to reschedule your currently booked vacation between now and May 31, 2020, as well as incentives to continue with your plans.
Passengers who choose to keep their reservation as scheduled for departures between March 6 and May 31 will receive the following onboard credit (OBC) amounts:
- $ 100 per cabin for 3 and 4 day cruises
- $ 150 per cabin for 5-day cruises
- $ 200 per cabin for cruises of 6 days or more
If you choose to continue sailing with Carnival, they will automatically apply your onboard credit to your sail and sign off. You don’t need to call Carnival.
For our customers who have booked on Carnival Radiance European itineraries, the cruise line is finalizing itinerary changes and a special offer that they will share in the coming days.
For customers who booked before March 6, 2020, if you decide to change your vacation plans, Carnival Cruise Line will allow people who booked cruises between now and May 31 to move their reservation to a new date and receive a Future Cruise Credit (FCC) up to the non-refundable cancellation fee.
Passengers who have booked departures between March 9 and 31 may defer their reservation to a later date up to 3 days before departure. If the cruise departs between March 6 and 8, call Carnival anytime to take advantage of this offer.
Passengers who have booked departures between April 1 and May 31 can defer their reservation to a later date before March 31.
Future Cruise credit must be used for a cruise before March 31, 2021.